MyChillyAir.com – Redesigning Bigcommerce website for conversion optimization and better User Experience

About Catering Equipment Supplier

MyChillyAir.com, an established e-commerce store built on the Bigcommerce platform, recognized the need to revamp their website to achieve better conversion rates and provide an enhanced user experience.

As a customer-centric design agency, our team at eStore NInja on the challenge of creating a modern, visually appealing design that would exceed client expectations and drive improved sales. This case study outlines the key objectives, challenges, and successful outcomes of the project.

Our Approach

The primary objective of the project was to redesign the existing Bigcommerce website with a modern look that followed the latest design trends. The focus was on achieving the following key goals:

Conversion Optimization:

By analyzing user behavior and industry best practices, our goal was to optimize the website design for better conversions. This involved strategic placement of call-to-action buttons, improved navigation, simplified checkout process, and clear product presentation to encourage visitors to make a purchase.

Enhanced User Experience:

We aimed to create a website design that provided an enhanced user experience, ensuring that visitors could easily find the information they needed and navigate the website effortlessly. This involved streamlining the website structure, improving site speed, and implementing intuitive design elements that guided users through their journey.

Retaining Existing Website Elements:

One of the challenges our designers faced was retaining all the essential elements from the existing website while creating a fresh and modern design. This required a careful analysis of the existing website structure and content to ensure a seamless transition and familiar experience for returning customers.

Design Process:

Our team followed a structured design process to ensure that the redesigned website would meet and exceed client expectations. The process involved the following key steps:

Client Consultation:

We conducted detailed discussions with the client to understand their specific requirements, brand image, target audience, and desired outcomes. This consultation helped us gain insights into their vision and goals for the redesigned website.

Wireframing and Prototyping:

Our UX designers created wireframes and prototypes to outline the layout, structure, and functionality of the new website design. This step allowed us to present a visual representation of the proposed design and gather feedback from the client before moving forward with the actual development.

Visual Design and Iterations:

Based on the approved wireframes and prototypes, our graphic designers crafted a visually impressive design that aligned with the client’s branding and industry standards. We provided unlimited design changes, allowing the client to suggest revisions and modifications until complete satisfaction was achieved.

Development and Integration:

Once the final design was approved, our development team seamlessly integrated the new design into the Bigcommerce platform. We ensured that all existing website elements, such as product listings, customer accounts, and order databases, were smoothly migrated to the redesigned website.

Testing and Optimization:

Before launching the redesigned website, our QA team rigorously tested its performance across multiple devices and browsers to ensure compatibility, responsiveness, and optimal user experience. We also conducted performance optimization to improve page load times and overall website speed.

Results and Achievements:

The redesigned website for MyChillyAir.com successfully achieved the project objectives and delivered the following outcomes:

Improved Conversion Rates:

The optimized website design, strategically placed call-to-action buttons, and simplified checkout process resulted in improved conversion rates. Visitors found it easier to navigate the website, locate desired products, and complete their purchases.

Enhanced User Experience:

The redesigned website provided a seamless and intuitive user experience, allowing visitors to quickly find information, browse products, and make informed buying decisions. The streamlined navigation and improved site speed contributed to a positive user experience.

Retention of Essential Elements:

Despite the redesign, all the essential elements from the existing website were successfully retained, ensuring.

Customer’s Feedback

We have started our co-operation with eStore Ninja a year back with a small project of eBay store design and we were extremely happy with the design and communication and support offered by them. As a result, we decided to go for website redesign and everything worked great just like before!!

-Faron Achziger , mychillyair.com

Project Images